Head of Operations at a Leading Alternative Dispute Resolution (ADR) Organisation
Posted: 13/Mar/2018

A leading Alternative Dispute Resolution (ADR) Organisation in Lagos State desires to employ top management personnel to drive the business of the Organisation in the position below:

Job Title: Head of Operations


Job Description

  • Deftly manage the Operations function, ensuring that processes and stages are timorously and rigorously executed achieve speedy resolution and closure of disputes, in pursuit the overall goal of the organisation.
  • Actively monitor the performance of Neutrals and report performance against targets.

Roles & Responsibilities 

  • Hands-on management of Operation process flow from the service of processes to a desirable conclusion of the case.
  • Determine and control key elements and performance criteria of the operations function.
  • Achieve agreed targets.
  • Supervise the Registry, manage the Case Management team, and execute special programmes to agreed targets as a core element of strategy.


  • LLB, BL from a recognized institution and Law School.
  • Postgraduate degree or MBA is desirable.
  • Membership of the relevant professional bodies.

Work Experience:

  • Seven to ten years cognate experience of managing significant responsibilities in a large organisation.
  • Proven capacity to execute major enterprise-wide initiatives.
  • Very high level of proficiency in the use of IT tools for data analysis, presentations, reports, research and communication.

Application Closing Date
27th March, 2018.

Method of Application 
Interested and qualified candidate should forward their Curriculum Vitae to: DRExecutivevacancies@gmail.com